Delivery Information
What is the shipping cost?
We provide FREE shipping for all home trial orders.
Currently , we deliver only in Gurugram, Haryana, India.
What Id proofs are required at the time of delivery?
We deliver products for home trials at your location. You must present identity and residential address proof at the time of delivery.
The purpose of this policy is to mitigate potential misuse of our service and proactively deter instances of fraudulent activities and spam-related orders.
Accepted Documents:
- Identity proof - Passport, voter ID card, driving license, or Aadhar card.
- Address proof - Aadhar card, driving license, voter ID, passport, electricity bill etc. work as address proof too.
Note : At least one address from your presented id/address proofs, must match with the address in your order's shipping details.
If none of your ids addresses match, we reserve the right to deny home trials at your doorstep/location.
To learn more , visit - List of acceptable Documents in India
How can I check the delivery status of my order?
When your order is dispatched, you shall receive an email and SMS/WhatsApp with the delivery details. You may go to the links provided in the emails to track the order.
How long will it take to deliver the product for home trials?
It takes 4- 7 days to deliver your product for the home trials.
I need the product urgently! Can you deliver my order in 1 day?
Yes, We may deliver the product in 1 day. Please contact us to convey the same.
Do you deliver outside India?
At present, we only deliver to Gurugram, Haryana, India.
What should I do if my order does not arrive?
In case your order is not shipped within the above stipulated time, please Contact Us within 5 days of non-delivery and we shall be glad to assist you.
What if there is no one at home when the order arrives?
In such a case, the courier will leave a note requesting a call back at a given number, where you should intimate your exact time of availability for delivery.